PROFESSIONAL WORK

Beyond my art business, I have extensive experience in team & community operations, merchandise coordination support, creator communications, project management, graphic design / UX, and brand / PR communications within large online game communities on Roblox and live-service environments.

7+ YEARS Community & Team Mgmt

MILLIONS
Users Reached

ROBLOX
Ecosystem Specialist

DESIGN + COMMUNICATION
Focused

EXPERIENCE OVERVIEW

COMMUNITY & OPERATIONS

PR & Operations lead for large-scale Roblox communities, development, QA, and moderation teams.

7+ years of experience managing community teams, social media, and content moderation
Simultaneously managed large-scale communities with 1.7M+ , 330K, 120K, and 20K members
Conflict resolution, escalation handling, and safety enforcement
Event planning, community engagement, and partnership coordination
Built multi-stage staff onboarding and training systems
Conducted weekly evaluations and performance tracking of teams
Led staff meetings and internal communications
Trained senior staff in interviewing and training procedures
Developed team policies, guidelines, and codes of conduct
Trained 30+ new staff annually with in-depth month-long assessment processes

MERCHANDISE & PARTNERSHIPS SUPPORT

Merchandise coordination & design, partnership outreach, and assisting with brand-consistent messaging.

5+ years in community-facing communications and communications management during high-pressure operational periods
Worked cross-functionally with staff, brands, and contributors
Partnership-facing communication, simultaneous management of multiple projects and operational tasks
Proactive communication and daily progress monitoring to keep projects moving and expectations aligned
Identifying risks and bottlenecks, driving solutions to keep launches on schedule

DESIGN & VISUAL COMMUNICATION

Designed UI, icons, badges, thumbnails, and branding assets for various Roblox games, teams, and clients.

8+ years of experience in 2D digital design, providing services for multiple game development companies on Roblox
UI design, icons for badges, game passes, in-game items, and dev products
Designer of game logos, thumbnails and icons
Commissioned work for individuals (merchandise design, character design, personal portraits, banners)